CRM can help reduce costs and increase profitability by organizing and automating business processes that nurture customer relationships and satisfaction across all interactions—marketing, sales, and customer service. CRM solutions can deliver return on investment (ROI) through marketing automation, customer service, and sales force automation.
We provide a complete suite of CRM consulting services including but not limited to enterprise strategy, tools assessment, upgrade assessment customization, implementation, roll out, maintenance and enhancements. We can help you evaluate whether SugarCRM or Salesforce or Microsoft Dynamics is the right platform for your business to track sales, marketing, and customer service. After platform selection, we customize and deploy the solution to ensure a successful implementation.
We partner with Microsoft Dynamics CRM as our default. Why Dynamics CRM?
Microsoft Dynamics CRM is a proven solution with hundreds of successful implementations globally. It provides users and organizations with powerful capabilities with unique features that bridge the common business challenges and technology pitfalls that hinder user adoption. And its flexible architecture allows for easy customization so you can mold the application to your specific needs.
Microsoft Dynamics CRM is:
- Simple and Effective
Focuses on the vital functions your business needs in Sales, Marketing and Customer Service making it easy to understand and navigate.
Gives users a compelling and engaging experience in a familiar browser or Outlook environment as well as on mobile devices.
- Intuitive UI
Provides a powerful set of dashboards and easy to follow process flows that any business can harness.
- Great Performance
Configure rather than customize to deliver a tailored solution quickly with no code or minimal code. Get up-and-running with access to relevant information, anywhere on any device.
- Cloud based
Eliminates the hassle of managing servers, software versions, back-ups and provides disaster recovery. Deploy in a private cloud environment to secure your cloud CRM or deploy on your own infrastructure for complete control.
- Social Listening
Integrates social insights about your brand along with sentiment analysis.
Automate. Be Productive and grow your company into a customer-focused organization with an efficient CRM Solution.
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